Documents and forms

Member Handbook
Addendum
Health risk assessment — Complete your health risk assessment so we can help provide better health services and coordinate the care you receive. You can also call Member Services to take the assessment. View the form in Spanish.

Medical

OTC rewards card

Nonemergency medical transportation

Incentives

Fitness

New Hampshire Medicaid formulary

Mail order prescription program enrollment form — Order maintenance medications through our mail order pharmacy.

Prescription Drug Reimbursement Form

Advance directive form — This document includes a Durable Power of Attorney and a Living Will Disclosure Statement and Form, which gives the person you name as your health care agent the power to make any and all health care decisions for you when you lack the capacity to make those decisions for yourself.

Appeals representative authorization form — This document lets you give someone you know and trust permission to act on your behalf for an appeal. 

Assign or revoke a personal representative form— Name someone you know and trust to communicate with our plan on your behalf.

Care Management PHI authorization form — This document gives us permission to share your information with healthcare providers and community organizations, as needed, to manage your care.

Advance directive form — This document includes a Durable Power of Attorney and a Living Will Disclosure Statement and Form, which gives the person you name as your health care agent the power to make any and all health care decisions for you when you lack the capacity to make those decisions for yourself.

Appeals representative authorization form — This document lets you give someone you know and trust permission to act on your behalf for an appeal. 

Assign or revoke a personal representative form— Name someone you know and trust to communicate with our plan on your behalf.

Care Management PHI authorization form — This document gives us permission to share your information with healthcare providers and community organizations, as needed, to manage your care.

Minor consent to travel alone form - This form grants permission for CTS to transport children under 16 years old to medical appointments with permission from a parent or guardian.

Notification of birth form - This form must be completed within 24 hours of birth.

Privacy practices — Learn how we keep your personal medical information confidential.

Request for access to information form — This form is used to request a copy of your member information from WellSense. Your information includes but is not limited to your medical claims, pharmacy claims, copays, case management, vision claims and behavioral health claims. The record does not include your medical records.

Request for confidential communication form — Make a request to receive communications with protected health information (PHI) by alternative means or at another location.

Release of information form — This form is used to authorize WellSense to release your PHI to you or to another organization. WellSense Health Plan is a managed care organization (MCO), not a medical provider. Requests for medical records must be directed to your medical providers.