Nurse advice line

WellSense members can use the nurse advice line to get immediate health advice from a registered nurse, 24 hours a day, seven days a week. All calls are confidential.

Call the nurse advice line if you or a family member:

  • Don't know if you need to see a doctor, go to the emergency room or treat the symptom yourself
  • Don't know how to take your medications
  • Need non-emergency care, but your doctor can't see you or it's after hours
  • While the nurse advice line is a convenient resource, it should not take the place of your doctor or other healthcare provider. If you are sick and your primary care provider (PCP) is unavailable, their office may have other doctors or nurses that can see you.
  • If you are experiencing a life-threatening emergency, call 911.
013_Doctor
Nurse advice line (24/7)

Massachusetts Clarity plans: 866-763-4695
MassHealth: 800-973-6273
Senior Care Options: 844-971-1485
New Hampshire Clarity plans: 855-537-3463
New Hampshire Medicaid: 866-763-4829
New Hampshire Medicare Advantage: 844-971-1486 (TTY: 711)