Nurse advice line

WellSense members can use the nurse advice line to get immediate health advice from a registered nurse, 24 hours a day, seven days a week. All calls are confidential.

Call the nurse advice line if you or a family member:

  • Don't know if you need to see a doctor, go to the emergency room or treat the symptom yourself
  • Don't know how to take your medications
  • Need non-emergency care, but your doctor can't see you or it's after hours

If you are experiencing a life-threatening emergency, call 911.

Nurse advice line (24/7)

MassHealth: 800-973-6273 
Clarity plans in Massachusetts: 866-763-4695
Senior Care Options: 844-971-1485 
New Hampshire Medicaid: 866-763-4829
New Hampshire Medicare Advantage: 844-971-1486 (TTY: 711)
Clarity plans in New Hampshire: 855-537-3463