Renew your coverage
How do I renew?
Most members will need to resubmit an application to MassHealth every year so that they can confirm that you still qualify for healthcare coverage. In the event that you do not submit an application to MassHealth, they will cancel your coverage and you will lose your WellSense benefits.
If you think that you might need to renew, but never received a renewal notice from MassHealth, please contact the MassHealth Customer Service Center.
Renewing your plan will usually happen one year from your sign-up date. MassHealth will mail you a letter with your renewal date and instructions before your coverage expires. Make sure that you keep your mailing address up to date for WellSense and MassHealth so that you do not miss this notice. If you miss your renewal date, you are encourage to apply as soon as possible to minimize your gap in coverage.
MassHealth members must renew their coverage each year to keep their health insurance. During the COVID-19 pandemic, MassHealth put protections in place that prevented coverage from ending. However, these protections have ended, and MassHealth has restarted its standard renewal process. This means you should:
- Update your contact and household info with MassHealth
- Pay attention to your mail, and look out for a blue envelope from MassHealth.
- Act upon any notices you receive on this topic.
If MassHealth has enough information about you, they will renew your coverage automatically. If not, they will send a renewal form in a blue envelope to the mailing address they have on file.
Be sure to reapply for your MassHealth coverage as soon as possible to avoid long wait times or delays.
The good news is that if you no longer qualify for MassHealth, you may still get help paying your monthly healthcare costs on a Health Connector plan. You can find out if you qualify at MAhealthconnector.org.
WellSense offers low-cost Health Connector plans with many of the same doctors from our MassHealth plans.
If you don’t reapply by the deadline in your blue letter, you may lose your MassHealth coverage. You will still be able to apply after losing coverage the same ways listed above, but you may have a gap in your health insurance.
You will probably need the information listed below for each person in your household, so gather as much as possible before you start.
- Personal information including Social Security numbers, birth dates, etc.
- Income and paystubs from employers; self-employment and other income, such as Social Security benefits, or rental income
- Current or recent health insurance and/or Medicare information
- Proof of residency, such as a utility bill
- Proof of Immigration status, such as a visa or green card
- Proof of Citizenship
If you have any questions about your MassHealth eligibility, please contact the MassHealth customer service department at 800-841-2900 (TTY: 711)
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