WellSense Clarity ConnectorCare and Silver plans
Medical Doctor
Search for primary care physicians and specialists. View instructions for using this tool.
WellSense Clarity Platinum/Gold/Bronze plans
Medical Doctor
Search for primary care physicians and specialists. View instructions for using this tool.
All WellSense Clarity plans
Pharmacy
Pick up prescriptions at a pharmacy near you or sign up to get medicines you take regularly by mail.
24/7 nurse advice line
Find a provider
Though Steward has filed for bankruptcy, it is still operating all its hospitals and clinics, including primary care, specialist, urgent care, laboratory and emergency room facilities. If you see a Steward provider, please continue to see them and keep your appointments as normal. More details
Telehealth
Telehealth appointments, such as video calls, can be a convenient option for medical care without having to go into your doctor’s office. While a telehealth visit cannot always replace an in-person physical exam, it can be used for certain visits or follow-up care. Learn more about telehealth appointments.
Help us improve our provider search
After you finish searching for your doctor, hospital or pharmacy, please take this BRIEF SURVEY about your experience. We value your opinion.
To report inaccurate provider information, please contact Provider Services at 888-566-0008 or ProviderInfo@wellsense.org.
What can you do if your doctor is not available?
- If you need urgent or after-hours care, our 24/7 Nurse Advice Line can help point you in the right direction.
- If you need to see someone face-to-face, urgent care may offer the services you need without the long wait times of the Emergency Room. Check to see if your doctor's office offers urgent care hours.
- If your doctor is not available soon, ask the office if they have openings with someone else on the care team.
What can you do if your doctor is not available?
Nurse advice line
Urgent care
If you need to see someone face-to-face, urgent care may offer the services you need without the long wait times of the emergency room.
Check to see if your doctor's office offers urgent care hours.
Call 911 if you need emergency care for:
- Chest pain
- Bleeding that won't stop
- Poisoning or drug overdose
- Mental health and/or substance use crisis (or call our hotline, 24/7 at 888-217-3501)
- If you choose a new Primary Care Provider (PCP), make sure to log in to your member portal account or call us to let us know.
- To report inaccurate provider information, please contact Provider Services at 888-566-0008 or ProviderInfo@wellsense.org.
- Help us improve our provider search - after you finish searching for your doctor, hospital or pharmacy, please take this brief survey about your experience. We value your opinion.
Note on provider payment: All providers in our network are paid on a fee-for-service basis unless otherwise designated in this online Provider Directory. Providers are not limited to seeing patients in certain settings unless designated in this Provider Directory.
The Plan does not use quality measures, member experience measures, patient safety measures or cost related measures to select hospitals and/or practitioners.
*Please see the MassHealth Member Handbook and MassHealth Covered Services List for additional information, including which benefits, services and medications are covered or non-covered on our plan- and any restrictions or guidelines we must follow before providing them. You can find doctors and hospitals in our network here, see our privacy policies, and learn how we make sure you get the right care at the right time with our Utilization Management policy.
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